Privacy Policy

Last Updated: October 30, 2024

SWIM Ltd (referred to as “we,” “our,” or “us”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines our practices for collecting, using, and disclosing personal information when you use our services and visit our website.

Information We Collect

Personal Information: We may collect personal information such as your name, email address, phone number, billing information, and other details required to provide our services.

Usage Data: We automatically collect information on how you interact with our website, such as your IP address, browser type, browsing history, and pages visited.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our website and improve user experience. Cookies are small files stored on your device that allow us to identify you.

How We Use Your Information

We use the information collected for the following purposes:

• Providing Services: To fulfill our obligations and deliver our website creation and digital services.
• Improving User Experience: To analyze website usage and enhance site navigation, content, and layout.
• Communication: To communicate with you regarding your account, transactions, and updates on our services.
• Marketing and Promotions: To send promotional information, updates, and offers relevant to your interests. You can unsubscribe from our marketing communications at any time.

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

• With Service Providers: We may share information with third-party providers that assist us with our business operations, such as payment processing or data analysis.
• For Legal Compliance: We may disclose information if required by law, such as to comply with a legal process or protect our rights and the rights of others.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet or storage system is completely secure.

Your Privacy Rights

Depending on your location, you may have rights under applicable privacy laws to request access to, correction of, or deletion of your personal information. If you wish to exercise these rights, please contact us at management@seekwim.com.

Retention of Personal Information

We retain personal information as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Introduction
At SWIM Ltd, we are committed to maintaining the highest standards of privacy and confidentiality for our clients. This Client Privacy Policy outlines how we collect, use, and protect your personal information and intellectual property (IP) in connection with the services we provide—including website development, graphics design, digital consulting, and our cashback program.

Scope of Policy
This policy applies to all individuals and businesses that engage with SWIM Ltd and pertains to:

• Personal and business information

• Project-related content and communications

• Intellectual property (IP) such as logos, brand materials, code, content, designs, and documentation

Information We Collect
We collect the following categories of information:

• Personal Information: Full name, contact number, email address, billing and payment details.

• Business Information: Company name, branding assets, service history, and operational details.

• Project Data: Files, graphics, website content, source code, and any materials provided or created during service delivery.

• Usage Data: Data on how our websites, dashboards, or platforms are used (if applicable).

• Participation Data: Information related to cashback programs and SWIM service engagement.

Use of Information
Your information is used strictly for:

• Delivering and maintaining our services

• Communicating project updates and support

• Fulfilling our obligations under service agreements

• Internal reporting and account management

• Administering cashback and loyalty programs

• Legal compliance and dispute resolution

Intellectual Property (IP) Protection
SWIM Ltd recognizes the value of your intellectual property. Accordingly:

• Client Ownership: All original IP provided by the client (including text, media, business information, and proprietary processes) remains the sole property of the client.

• Project Deliverables: Upon full payment, all custom deliverables (including websites, designs, and documents) become the intellectual property of the client, unless otherwise stated in a separate agreement.

• Confidential Handling: We do not share, resell, or disclose your IP to any third party without written consent, unless required by law.

• Non-Disclosure: All team members and partners working with SWIM Ltd are bound by internal confidentiality agreements to protect client IP.

Data Security
We use appropriate administrative, technical, and physical safeguards to:

• Secure your data against unauthorized access, alteration, or destruction

• Encrypt sensitive information where applicable

• Limit access to only authorized personnel

Third-Party Services
In some cases, we may use trusted third-party platforms (e.g., hosting providers, email marketing tools) to deliver parts of our service. These providers are bound by data protection regulations and only receive the minimum necessary information required to perform their functions.

Client Rights
You have the right to:

• Access your personal and project data

• Request correction or deletion of your data

• Withdraw consent for use of data (where applicable)

• Request a copy of all data and deliverables provided

To exercise your rights, email us at: [Insert Contact Email]

Data Retention
We retain project and client data for up to [Insert Duration, e.g., 5 years] after project completion unless otherwise required for legal or administrative purposes. Upon request, we can delete or archive your data earlier.

Cashback Program and Data Use
Participation in our cashback program (10% for SWIM members, 5% for Outreach members) may involve collecting purchase and usage data. This data is used solely for managing your rewards and service eligibility. Cashback may only be redeemed for SWIM Ltd services and is non-transferable.

Policy Updates
We may update this policy periodically. All changes will be posted on our website with a revised effective date. Clients will be notified of material changes affecting their rights.

SWIM Ltd
Phone: +1 (868) 684-112
Email: management@seekwim.com